Privacy Policy

Last updated: 3/30/2023

Introduction

At Radios Pronto, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, RadiosPronto.com, and purchase our products related to CB Radios, 10 Meter Radios, Base Radios, and Power Supplies (collectively, the “Products”). By using our website and purchasing our Products, you consent to the collection and use of your personal information as described in this Privacy Policy.

Information we collect

We may collect personal information about you when you visit our website or purchase our Products. This information may include:

Contact information such as your name, email address, mailing address, and phone number;
Payment information such as your credit card number, expiration date, and security code;
Order information such as the Products you purchase, the date and time of your purchase, and the shipping address;
Other information you choose to provide to us, such as when you contact us with a question or request.

We may also collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, and access times.

How we use your information

We use your personal information to:

Process and fulfill your orders for our Products;
Communicate with you about your orders, including sending order confirmations, shipping notifications, and updates;
Respond to your inquiries and requests;
Provide customer support;
Analyze and improve our website and Products;
Comply with applicable laws and regulations.

We may also use your personal information for marketing purposes, such as sending you promotional emails and newsletters. You may opt out of receiving these communications at any time by following the instructions provided in the communication or contacting us using the information provided below.

How we share your information

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and customer support. These service providers are contractually obligated to use your personal information only for the purpose of providing services to us and to maintain the confidentiality and security of your personal information.

We may also disclose your personal information if required by law or if we believe in good faith that such disclosure is necessary to:

Comply with legal obligations or respond to lawful requests from public authorities;
Protect our rights or property, including enforcing our Terms and Conditions; or
Protect the safety of our customers or others.

Finally, we may disclose your personal information to third parties in connection with a merger, acquisition, or other business transaction involving our company.

Security of your information

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

Retention of your information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law or regulatory obligations. After this period, we will securely destroy or anonymize your personal information.

Your rights and choices

You have the right to access, correct, and delete your personal information. You may also have the right to restrict or object to the processing of your personal information, as well as the right to data portability.

To exercise your rights or make a request regarding your personal information, please contact us using the information provided below.

Contact us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at: RadiosPronto.com/contact